This past summer I had the opportunity to intern for Origami Risk -- An enterprise SaaS insurance platform currently managing risk for over 1000+ corporations and 2,000,000+ users worldwide
Over four weeks, I immersed myself in the platform's powerful features (and picked up lots of insurance jargon). Starting small, I tackled feature tickets, redesigning everything from internal admin settings to KPI dashboard widgets.
After my first month, I was handed a major challenge: revamping a client’s values collection workflow to integrate time-saving email automations. Recognizing the potential impact, I advocated for deeper discovery before jumping into product feature requirements.
What began as a simple task unfolded into an 8-week product exploration where I ...
By the end, I had contributed to a significant workflow improvement that enhanced efficiency for both the platform and its users, saving hours in annual values collection tasks for our cleints.
Even with my background in human-centered design and project management, joining Origami Risk required me to rethink what "product" meant for a late-stage startup investing in design. Knowing best practices is important, but flexibility in a new product space is invaluable.
Origami is far from an MVP. Its complexity made it essential to research how other product teams had tackled similar challenges before diving into my own.
Every product has room for improvement, especially one as large as Origami's. While it’s tempting to address every gap, true productivity comes from strategically prioritizing the most impactful and efficient updates.